Introduction
Blentalk (“we,” “our,” or “us”), operated by Blentops OPC Private Limited, provides messaging services across mobile and web platforms. This Privacy Policy explains what data we collect, how we use it, and how we protect users.
Data We Collect
Account & Profile Data
- Name
- Phone number
- Email address (if provided)
- User ID
Used for account creation, authentication, and service functionality.
Communication Data
- Messages, media, and voice notes
- Audio during calls
Blentalk is designed with end-to-end encryption to help protect communications. We do not intentionally access private conversations except where required by law or necessary to maintain platform security.
Contact Data
If you choose to sync contacts, phone numbers may be processed temporarily to help you find connections. We do not permanently store full contact lists.
Device & Technical Data
- Crash logs
- Diagnostics
- Usage data
- Device information
Used to maintain reliability and improve performance.
Location Data
Precise location is collected only when explicitly shared by the user. Blentalk does not continuously track location in the background.
How We Use Data
We use data to:
- provide messaging services
- enable calls and media sharing
- improve reliability and performance
- prevent abuse and fraud
- comply with legal obligations
We do not sell personal data.
Data Sharing
We may share limited data with:
- infrastructure and hosting providers
- analytics and monitoring tools
- legal authorities when required
We do not share personal data for advertising purposes.
Legal Basis
We process data based on:
- contract performance (core features)
- legitimate interests (security and stability)
- user consent (permissions like contacts or location)
Data Retention
- Messages & media — stored on device until deleted
- Account data — until account deletion
- Crash logs — up to 30 days
- Shared location — during active session only
Users may request deletion anytime.
Security
We implement technical and organizational safeguards to protect user data. However, no system is completely secure, and users share information at their own risk.
User Rights
Users may:
- request access to their data
- request correction
- request deletion
Requests can be sent to support@blentalk.com.
Children’s Privacy
Blentalk is not intended for children under 13 (or minimum age required by local law). We do not knowingly collect data from children.
International Data Transfers
User data may be processed on servers located outside their country where necessary to operate the service.
Legal Compliance
Blentalk processes data in accordance with applicable laws including Indian IT regulations and applicable international data protection laws. We may disclose information if required by law.